Privacy Policy - E Bike Malinska

Effective Date: 30.06.2023.

At E Bike Rental, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services. We adhere to the General Data Protection Regulation (GDPR) requirements to ensure the lawful and transparent processing of your personal data. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect the following personal information when you use our website or services:
– Name
– Contact information (email address, phone number, address)
– Date of birth
– Payment details (bank account, billing address)
– Identification documents (driver’s license, ID card)
– IP address
– Usage data (browsing history, pages visited, search queries)

1.2 Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies collect information about your browsing activities and preferences. You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1 Providing Services
We use the collected information to:
– Process and fulfill your bike rental reservations
– Communicate with you regarding your reservations and inquiries
– Provide customer support and respond to your requests
– Improve our services, website, and user experience
– Customize and personalize your interactions with our website

2.2 Marketing and Communication
With your consent, we may use your personal information to send you promotional materials, updates, and offers related to our services. You can opt out of receiving marketing communications at any time.

2.3 Legal Obligations
We may use and disclose your personal information to comply with applicable laws, regulations, or legal processes. We may also disclose information to protect our rights, privacy, safety, or property, as well as that of our users and the public.

3. Data Sharing and Disclosure

3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website and providing our services. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purposes.

3.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction. We will notify you via email or prominent notice on our website before your personal information becomes subject to a different privacy policy.

3.3 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, government agencies).

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding your personal information under the GDPR:
– The right to access, correct, or update your personal information.
– The right to request erasure of your personal information, subject to legal requirements.
– The right to restrict or object to the processing of your personal information.
– The right to data portability, allowing you to receive a copy of your personal information in a structured, machine-readable format.
– The right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights or if you have any questions or concerns about your privacy, please contact us using the contact information provided below.

6. Data

Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed for the stated purposes.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

E Bike Rental

GrL’Ca, obrt za usluge
Obala 32, Malinska
admin@ebikerental.com
091-604-7745

Please note that this Privacy Policy applies solely to the information collected by E Bike Rental through our website and services and does not apply to any third-party websites or services linked to or from our website.